Be sure to repeat for the Bluetooth drivers/device as well
Step 2: Physically Double-Check the Adapter
Ensure that you have properly connected both antennas to the Wi-Fi adapter. You should hear (or feel) a slight click when they are secured. They should not be loose, but should be able to rotate on the adapter.
Note: your Wi-Fi adapter will not work correctly if you attempt to use it without both antennas connected.
You will also greatly reduce the usable life of your adapter by doing this (it will burn out).
Verify the wireless adapter isn't damaged. Check for burn marks, deep scratches, missing connectors, etc.BOTHantenna wiresMUSTbe connected!
Verify the wireless adapter is fully seated into your system.
Insert the card into the slot at a slight angle (as opposed to horizontally, directly into the slot). Push slightly to fully seat the card, then push the card so it lays flat against your motherboard.
If the card does not easily slid into the slot, you likely have the wrong model for your system and require a different model based on your M.2 Key. See ourSupport Article on Compatibilityfor more info.
The card should line-up with any/all screws that were holding your old one in place.
Step Three: Double-Check on Compatibility
Double check that your system is compatible with your new Wi-Fi adapter. You can review our support article on compatibility